Expedia Sees Fast-Growing Traffic From Chatbots
Summary
Expedia Group is embedding artificial intelligence (AI) across its business, using the technology to sharpen personalize...
Expedia Group is embedding artificial intelligence (AI) across its business, using the technology to sharpen personalized travel recommendations, improve customer service and boost operational efficiency. “We're using AI everywhere,” CEO Ariane Gorin said during the company's second-quarter earnings call with analysts.